Down again

Okay, I think it's official now. AN Hosting sucks ass.

I have never dealt with so much downtime in a hosting service, ever. Add to that the fact that their customer support department, while very nice and quite responsive, is inept. Now you have every reason to move your shit to a new service.

For example, when trying to get assistance for configuring an addon domain, I was told I had to upgrade my service to host the addon. Being a dumbass, I did it even though I didn't think I needed to. I was right--I didn't need to. The service person was proactive enough to contact me and let me know about the error, which I appreciated. However, he then downgraded my service plan farther than my original plan. Then the company kept the money I paid (upfront) and when I contacted them about a) restoring my service to my original plan and b) getting my money back, the poor bastard on the other end of the phone was so confused I had to walk him through the situation at *least* five times before he understood that I didn't actually owe them any money. And then he still had to get his supervisor on the phone.

Folks, that's just one episode. I have at least four other stories like that, and I've only been with these people for about 10 weeks.

To be perfectly honest, I can deal with inept service people, I really can, because they are fast to respond and I get a tremendous amount of storage space and very liberal policies regarding my content for the price. It's the fact that I'm diligently trying to build a readership for mygdala.com and every week now it seems there's a new "power outage" in a "remote facility" (Is my server in Uzbekistan or something? I think it is, actually...) and my site goes down like it is as I type this.

And every time it goes down, I feel I wanna break my laptop over some Russian dude's head.

Thanks for listening to my bitching and moaning--again. Question I have is, does anyone out there have a hosting service they really love and find reliable? Because if I'm going to move all my shit, I really need a place that kicks some serious ass. Price is less an issue now than space and liberal policies regarding content. (By that I mean, I can post whatever the hell I want as long as I'm not breaking any laws).